Our Promise

We take pride in the quality and workmanship of our product.  If your Hugablock has a manufacturers defect, you have our 30-day guarantee that allows you send back your Hugablock for a replacement. Simply email our customer service department and a new keepsake will be sent back to you promptly. 

Shipping

Shipping: Due to the custom nature of our products, please allow 10 – 14 business days for the completion of your order. We ship USPS Priority mail (2-3 days). Additional international shipping rates may apply. Shipping notifications will be sent via email.

Payments

Paypal Protection for your Purchases  :  Allows you to use your credit cards and check cards and converts currency to US dollars as I am located in the US.

Photograph, Artwork and Copyright Law

Any photos sent to Hugablocks must be owned by sender. No artwork or photos belonging to anyone other than sender can be reproduced. Submissions cannot infringe the copyright, trademark, patent, trade secret, right of privacy, right of publicity or other legal right of any third party or their intellectual property rights.

Terms of Service and Privacy

As a family oriented company we reserve the right to reject any photos we consider to be adult content. If your submission is considered to be within the adult content range, you will be asked for a new submission or refunded your money.
User information is used for internal purposes only; it is not shared or sold.

Contact Us

General Information:  info@hugablocks.com
Customer Service: cs@hugablocks.com
Corporate Inquiries: sales@hugablocks.com
Testimonials:  hugs4you@hugablocks.com